Delivery Information


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Can I Track My Order

Yes. Simply click on the link below:

For UK & Ireland, track your parcel with DPD here.

For countries outside UK & Ireland, track your parcel with DHL here.

I Missed My Delivery

Don't panic follow these simple steps:

If you’ve received a text or email from DPD, just click on the link included in the text or email to reschedule your delivery.

If you’ve received a card from DPD, just click here to reschedule.

What Happens If I'm Not There When My Order Is Going To Be Delivered

You can still get your order delivered

If you’re not going to be in, there are plenty of options for you to choose from. If you’ve received a text or email from DPD, just click on the Manage Delivery link in your text or email to see what options are available.

You can: Change your delivery date, Opt to collect at your local DPD Pickup Point and, If the shipper has authorised, your parcel can be delivered to a neighbour.

How Long Does It Take To Deliver My Order

Please go to our Delivery Page to find out more about delivery time and cost.

Still Having Trouble

If you can't find the answer you are looking for, contact us with your issue and a member of our web team will get back to you as soon as possible. Contact us here.