Returns and Refunds


  • Returns

    FREE Returns

  • Customer Service

    Dedicated Returns Team

  • Credit

    Credit For Returns Outside 28 Days

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Returns Policy

If, for any reason, you are unhappy with your purchase and would like to return an item to us, we are happy to offer you a refund  up to 28 days after you receive your order from us. After 28 days, you may be entitled to credit applied to your online membership.

If you'd rather, you can return it in store. It is policy that we refund the original card or Paypal account that was used to purchase the item. Proof of purchase is required for all returns.

For items that have been delivered which are faulty, we are happy to refund you the cost of postage.

The item must be in a new, unused and unworn condition and in its original packaging, with all the tags still attached. For full details of our Returns Policy, please see section 7 of our Terms & Conditions.

Christmas Returns Policy

If, for any reason, you are unhappy with your purchase and would like to return an item to us, we are happy to offer you a refund  up to 28 days after you receive your order from us. After 28 days, you are entitled to credit applied to your online membership until January 16th.

Please Note:

*WE DO NOT OFFER FREE RETURNS FOR SALE REDUCED PRODUCTS

How To Return Your Purchase for Free

Step 1

returns form

Fill out your Returns Form provided. Click here to get a new one.

Step 2

returns print label

Print your returns label from DPD.

Step 3

returns repackaging

Repackage and label your return; be sure to include your filled out Returns Form.

Step 4

returns pickup point

Drop your return to your local Parcel Pick Up Point. Find yours here.

If you’d prefer to use a courier of your own, our returns address is:
Evolve Clothing, Unit 4, Letterkenny Retail Park, Paddy Harte Road, Letterkenny, Co. Donegal, Ireland

We strongly recommend using a traceable postal service to ensure your parcel arrives at the correct address.

Returning Your Online Order In Store

If you'd prefer to drop into our Letterkenny Store to make your return, you can do so. We ask that you bring your fully filled out returns form with you and a copy of your original purchase order.

Please be aware that cash will not be handed out on the day of return, it is policy that online order refunds are made directly to the original card/paypal account used.

Contact Us

If you have any queries about returns, please don’t hesitate to contact us.